The “World is Flat” Google Infrastructure

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In Cloud We Trust – The Tiers of Cloud Vendors

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Merging Duplicate Accounts & Contacts in Salesforce

Merging duplicate records in Salesforce is easy once you know the navigation. This video takes you through quick overview on how to merge Accounts and Contacts in Salesforce CRM.

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Making the Move to Google Apps Premier

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Salesforce Web-to-Lead For Your Facebook Pages

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Visualforce for One Screen Data Entry in Salesforce

Salesforce users who have come from the single entry screen environment of a contact manager find that they have to go through more clicks and screens then they are used to in order to add a new Contact for a new Account and then schedule a Task to call the new contact at some point in the future.

Even though Salesforce provides considerably more power than a contact manager, salespeople in particular are not fond of having to spend any more time than they think is necessary to key data into a CRM system. Read more

10 of the Decade’s Important Advancements in Business Technology

There have been many important advancements in technology over the past decade.  Here are a few that have had a significant impact on how businesses operate and how businesspeople interact with their prospects and customers. Read more

SageCRM 7.0 Features

Sage CRM 7.0 Linked Data Gadgets

Here is some of what’s coming in SageCRM 7.0, which is currently in Development Partner beta. Read more

Potential Business Applications for an Apple Tablet

ApplePatent

From an Apple Patent. Source: NYT

With all the current speculation as to if, when and in what form factor Apple will release a tablet in 2010, it is a good time to consider some potential business applications for the mythical “iTablet” or “iSlate(Post Launch Update: before the announcement, I thought that iPad was too obvious a brand). Some blog comments have termed the tablet “a solution looking for a problem.” Read more

Salesforce.com for Small Businesses

Salesforce.com is now promoting a suite of editions for small business, with the launch of the small business page.  The three, offered editions provide an easy way for small businesses to get started with the world’s leading CRM solution.  While the small business editions have feature limitations compared to the higher end, Enterprise Edition, users can still benefit from solid, core functionality and from all of the of the Force.com platform’s physical security, application security controls, and high availability. Read more