Email Interview with Jesus Hoyos

Name: Jesus Hoyos
Company/Title: Managing Partner, Solvis Consulting, LLC
Company: www.solvisconsulting.com
Blog about CRM in Latin America (Spanish): www.jesushoyos.com
Twitter:  www.twitter.com/jesus_hoyos
LinkedIn:  www.linkedin.com/in/jesushoyos Read more

Email Interview with Brent Leary

Name: Brent Leary
Company/Title: CRM Essentials, Partner
Website: http://crm-essentials.com
Blog: http://brentleary.com
Twitter: http://twitter.com/brentleary
Book: Co-author of Barack 2.0 Read more

3 Things New Grads Can Learn From CRM

With graduation right on the horizon, new grads can use all of the advice they can get.  I think about CRM and social media a lot, and I realized that a lot of the lessons I’ve learned from them carry over into real life. Read more

Tweet Share: Comparing CRM Business Solutions

I came across this blog post today, and it was the first time I’d heard about comparing “Tweet Share”, which is market share for Twitter.  Of course I always monitor CRM-related keywords on Twitter, but I hadn’t thought about looking more closely to analyze what PR folks call “Share of Voice.”   So, I decided to some CRM comparisons based their Twitter presence. Read more

Our Favorite Sources for CRM News

We’re always reading about the latest trends in CRM, and wanted to share with you the sources that we find the most interesting: Read more

Email Interview with Guido Oswald

Name: Guido Oswald
Company/Title: Progress Software, Switzerland / Sr. Solution Engineer
Blog: http://crm2-0.blogspot.com
Website: http://GuidoOswald.de
Twitter: http://twitter.com/GuidoOswald Read more

Twitter: The End of Human Intelligence?

Just because I'd like to know the comings and goings of my cat, it does not mean that I am disinterested in real news.

Just because I'd like to know the comings and goings of my cat, it does not mean that I am disinterested in real news.

The other day, a good friend of mine cited the existence of this as a signal of the end of human intelligence.  I’ve spent a lot of time debating with this friend, and others, that Twitter/Blogging/Social media is not, in fact, the end of critical thinking and quality writing but rather the democratization of it.  A lot of people have covered this topic better than I ever could, but wanted to add my two cents.

The main problem my friend, who along with her husband is part of the magazine world, has with online media is the lack of funding to create quality writing. Read more

Email Interview with Paul Greenberg

This post is part of our new series of email interviews with CRM, email marketing and inbound marketing luminaries.

Name: Paul Greenberg
Company/Title: The 56 Group, President
Latest Book: CRM at the Speed of Light, 4th Edition
ZDNet Blog: http://blogs.zdnet.com/crm
PGreenblog: http://the56group.typepad.com
Twitter: http://www.twitter.com/pgreenbe Read more

Auto Tweets = Twitter Spam?

I got a strange @reply on Twitter the other day–it talked about a Webinar on a topic that doesn’t interest me.   I just no-auto-tweetsfigured that maybe this person had misread one of my tweets or that they got the equivalent of a “wrong number.”  Then, I read about Guy Kawasaki using automated tweets to promote content on his site.  The connection was easy enough to make, just as auto DMs seem to be going out of vogue, it looks like auto tweets have taken their place. Read more

Email Interview with Christopher Carfi

We’re starting a series of email interviews here at the Lexnet blog.  We’ll be talking to CRM, email marketing and inbound marketing experts to get insights on their respective industries.  Christopher Carfi, who has one of the top CRM blogs of 2008,  helps us to kick off the series.

Name: Christopher Carfi
Company/Title: Cerado, CEO
Website: http://www.cerado.com
Blog: http://www.socialcustomer.com
Twitter: http://twitter.com/ccarfi Read more