3 Things New Grads Can Learn From CRM
With graduation right on the horizon, new grads can use all of the advice they can get. I think about CRM and social media a lot, and I realized that a lot of the lessons I’ve learned from them carry over into real life. Read more
Tweet Share: Comparing CRM Business Solutions
I came across this blog post today, and it was the first time I’d heard about comparing “Tweet Share”, which is market share for Twitter. Of course I always monitor CRM-related keywords on Twitter, but I hadn’t thought about looking more closely to analyze what PR folks call “Share of Voice.” So, I decided to some CRM comparisons based their Twitter presence. Read more
Twitter: The End of Human Intelligence?

Just because I'd like to know the comings and goings of my cat, it does not mean that I am disinterested in real news.
The other day, a good friend of mine cited the existence of this as a signal of the end of human intelligence. I’ve spent a lot of time debating with this friend, and others, that Twitter/Blogging/Social media is not, in fact, the end of critical thinking and quality writing but rather the democratization of it. A lot of people have covered this topic better than I ever could, but wanted to add my two cents.
The main problem my friend, who along with her husband is part of the magazine world, has with online media is the lack of funding to create quality writing. Read more
Auto Tweets = Twitter Spam?
I got a strange @reply on Twitter the other day–it talked about a Webinar on a topic that doesn’t interest me. I just
figured that maybe this person had misread one of my tweets or that they got the equivalent of a “wrong number.” Then, I read about Guy Kawasaki using automated tweets to promote content on his site. The connection was easy enough to make, just as auto DMs seem to be going out of vogue, it looks like auto tweets have taken their place. Read more


