Definition of Cloud Computing

The definition of “cloud computing” is ever changing.  The word “cloud” has been a long time metaphor for resources and connections that are somewhere outside the firewall.  Cloud computing is a general term that describes the delivery of hosted services (usually software) that replace the need for an organization to incur infrastructure costs, including the time spent setting up local hardware and software components. Cloud computing can be thought of as an “outsourced” IT network. Read more

Cloud CRM vs. On-Premises CRM vs. Data Center CRM

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Courtesy of BenBen on Flickr

For companies that are looking to purchase a CRM solution, here’s a brief synopsis of the three, major CRM deployment options.

Cloud CRM

Cloud CRM is hot, especially in the current economic environment. Read more