CRM 2.0 and Social CRM with Paul Greenberg

Posted by Sean Daily on December 18, 2008 · Leave a Comment

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TEC host Sean Daily talks with CRM expert Paul Greenberg, ZDNET CRM blogger, President of The 56 Group and author of the best-selling book CRM at the Speed of Light, Fourth Edition: CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers, about CRM 2.0 and Social CRM trends.

Filed under TEC Podcasts · Tagged with author, blogger, CRM, crm 2.0, crm at the speed of light, paul greenberg, podcasts, sean daily, Social CRM, tec, techexeccasts, zdnet