Simple Social CRM Plugin for Gmail: Rapportive
Gmail users now have an option for a social CRM tool right within their inbox with the Rapportive plugin. The UK startup’s new Gmail plugin for Chrome and Firefox pulls in your contacts and gives you a preview of their profile, complete with picture and bio, as well as links to other social profiles. In addition, notes can be added for each contact to help keep them all straight or to add insights to each one. Read more
SageCRM 7.0 Features
Here is some of what’s coming in SageCRM 7.0, which is currently in Development Partner beta. Read more
Salesforce.com for Small Businesses
Salesforce.com is now promoting a suite of editions for small business, with the launch of the small business page. The three, offered editions provide an easy way for small businesses to get started with the world’s leading CRM solution. While the small business editions have feature limitations compared to the higher end, Enterprise Edition, users can still benefit from solid, core functionality and from all of the of the Force.com platform’s physical security, application security controls, and high availability. Read more
3 Things New Grads Can Learn From CRM
With graduation right on the horizon, new grads can use all of the advice they can get. I think about CRM and social media a lot, and I realized that a lot of the lessons I’ve learned from them carry over into real life. Read more
How to Use CRM as a Collection Tool in an Economic Downturn
Most salespeople recognize the value in keeping in touch with and reaching out to clients, leads and prospects with a well-utilized CRM tool. In tough economic times, CRM can be especially useful to the collection process, too. Read more
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