Zendesk is the leading, cloud-based helpdesk and customer support system. Zendesk not only gives you elegant Ticket Management, but it also lets you develop a self-service customer community. It helps you to stay on top of all of your customer conversations and retain more of your customers for the long term.
Many organizations deploy Zendesk entirely on their own, without any outside help. However, some companies simply don’t have the time or the resources for more complex implementation tasks, such as integrations with other platforms. That’s where Lexnet comes in.
Our experienced CRM business analysts and technical consultants can help you to get even greater benefit from your Zendesk deployment. As a Salesforce.com consulting and development partner, Lexnet can help you to connect Zendesk with your Salesforce org.
With experience in social media, we can also help you make Zendesk work seamlessly with Twitter as well as with social media management platforms such as MediaFunnel.
Please contact us to discuss your specific requirements.
